11 According to the Act, can an Ombudsman after completion of tenure be re-appointed?

No

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12 Under which special circumstances a federal Ombudsman can held office even after the completion of his tenure?

Till the entrance of his successor to the office

13 An acting Ombudsman as per the Act can be appointed in which special circumstances?

If the office is vacant or he is unable to perform his duty

14 Who possess the authority to appoint an acting Ombudsman?

President only

15 As per the Act who is liable to perform his duties till the appointment of acting Wafaqi Muhtasib (Federal Ombudsman)?

The Federal Tax Ombudsman

16 A Federal Ombudsman can be removed from his office through

 Supreme Judicial council

17 For resignation, Ombudsman is bound to write resignation letter to whom?

President

18 As per the Act a Grievance Commissioner is an officer appointed in an agency against which (the agency)

A large number of complaints are present

19 The basic criterion for the appointment of a Grievance Commissioner is that he should not be

Below the scale of 21

20 Under whose directions the Grievance Commissioner can perform duty?

Ombudsman